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Frequently Asked Questions

How much it costs?

Note: Some zip codes that are difficult to access may incur additional charges

Deliveries in Eastern and Western Poland will cost PLN 250

Deliveries to the north of Poland will start at PLN 275.00

Deliveries to the south of Poland start at PLN 300

Deliveries from Poland to Germany and Belgium start from 570PLN

Deliveries from Poland to the Netherlands will start from 620 PLN

Deliveries from Croatia to Poland start from 700 PLN

These prices apply to a maximum of 12 birds per shipment. Shipments containing more than 12 birds will be charged an additional PLN 14 per bird

When will my farm animals be collected and delivered?

Livestock are picked up every Wednesday with next day delivery guarantee (Thursday), except for the following scenarios:

If:

The pickup date will not be displayed during the booking

Deliveries including zip codes starting with AB, DD, HS, IV, KW, KY, PA, PH and ZE may take another 48 hours.

Deliveries from Poland will be received on Monday

Deliveries from Germany will be picked up on Tuesday from the pickup point

Deliveries to Belgium and Germany will be delivered to the pickup point on Wednesday

Deliveries from the Czech Republic will be picked up on Tuesday and deliveries on Thursday. Deliveries from the Netherlands to Poland will be received on Thursday and delivery will be on Friday

What time do I have to place an order for delivery this week?

For Poland only * addresses on Tuesday before 12.00 is the last time you can order pickup this week on Wednesday. Orders placed on Tuesday from 12:00 will be picked up next Wednesday

* Deliveries from the Netherlands must be confirmed before Friday by 12:00 to be picked up on Monday

* Deliveries from Germany and Belgium must be confirmed before Monday at 16:00 in order to be picked up on Tuesday

** Deliveries covering Belgium or the Netherlands must be made before Friday by 12:00 to make the next relevant pickup day

I am a regular customer who regularly supplies livestock, do you offer discounts to customers?

Yes, we have accounts for regular customers, subject to approval – request your account

Are vehicles heated?

Yes, all our vehicles are heated and air-conditioned

Call or write

+48 537 760 338
office@petstofly.com

Do you need transport for your pet?

Send application

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